TNT Real Estate Services LLC
SMS Messaging Terms
Effective Date: July 1, 2026 Last Updated: July 1, 2026
This page may be linked directly from opt-in forms and submitted to carriers for compliance review.
Published at: https://tntcommercial.com/sms-terms
Also published at: https://tntcommercial.com/sms-terms
This is a standalone document. For our full Privacy Policy, visit https://tntcommercial.com/privacy-policy
By providing your mobile phone number and opting in to receive text messages from TNT Real Estate Services LLC, you agree to the following terms and conditions.
1. Who We Are
Company: TNT Real Estate Services LLC
Address: 1818 University Commercial Pl, Charlotte, NC 28213
Phone: 704-996-1670
Email: info@tntcommercial.com
Website: https://tntcommercial.com
We operate two brands – TNT Staging and TNT Commercial – both under the parent company TNT Real Estate Services LLC. Our SMS messaging program covers communications from both brands.
2. Program Description
TNT Real Estate Services LLC uses SMS text messaging, operated through Grasshopper, to communicate with customers and prospective customers. Our messaging program includes:
- General conversational messages to answer your questions and provide customer support
- Appointment confirmations and service-related updates (scheduling, reminders, follow-ups)
- Promotional offers, discounts, and news about our staging, photography, and design services (sent occasionally)
Message frequency varies based on your communication needs and the nature of your project or inquiry. We do not send mass marketing blasts on a fixed schedule.
3. How to Opt In
You may opt in to receive SMS messages from us by any of the following methods:
- Providing your mobile phone number on our website quote request form at https://tntcommercial.com and checking the SMS consent checkbox
- Texting us directly at 704-996-1670 to initiate a conversation
- Verbally or in writing confirming your consent with a TNT team member
By opting in, you confirm that:
- You are the account holder or an authorized user of the mobile number provided
- You are 18 years of age or older
- You consent to receive text messages from TNT Real Estate Services LLC at the number provided
4. How to Opt Out (STOP)
You may cancel SMS messages at any time. To opt out, reply STOP to any message you receive from us.
Once we receive your STOP message, we will send you one final confirmation text to confirm you have been unsubscribed. After that, you will not receive any further SMS messages from us unless you choose to opt in again.
To opt in again after stopping, simply contact us using any of the opt-in methods described in Section 3.
5. Help
If you experience any issues with our messaging program, reply HELP to any message you receive from us. You can also get assistance directly by:
- Emailing us at info@tntcommercial.com
- Calling us at 704-996-1670
We will respond as quickly as possible during normal business hours.
6. Message and Data Rates
Standard message and data rates may apply to all SMS messages sent to and from us. These charges are determined by your wireless carrier and your mobile plan – not by TNT Real Estate Services LLC. We are not responsible for any charges applied by your carrier.
If you have questions about your text plan or data plan, please contact your wireless provider directly.
7. Carrier Disclaimer
Mobile carriers (such as AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages. Message delivery is subject to network availability and the policies of your carrier.
8. Supported Carriers
Our SMS program is available on all major US wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, and others. Coverage and delivery may vary on certain prepaid or regional plans.
9. Data Sharing – Mobile Opt-In
Your mobile phone number and SMS opt-in consent will never be shared with any third party for any reason – including marketing, promotional, or any other purpose.
This applies regardless of any other information-sharing practices described in our Privacy Policy. Mobile opt-in data is treated as strictly confidential and is used solely to communicate with you directly.
10. Privacy Policy
Your privacy matters to us. For full details on how we collect, use, store, and protect your personal information, please review our Privacy Policy at https://tntcommercial.com/privacy-policy.
11. Changes to These Terms
We may update these SMS Messaging Terms from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of our SMS messaging service after any changes constitutes acceptance of the updated terms.